| BACK TO TROUBLE SHOOTING HOME PAGE (CLICK HERE FOR MORE INFO)! CLICK HERE FOR AVC 760AS / NUBIX 4ST (NEW MODEL DVRS)! TECHNICAL LINKS, WHITE PAPERS, AND MANUFACTURES PDF AVTECH / CPCAM TROUBLE SHOOTING HOME PAGE! IF YOU HAVE QUESTIONS THEN GO TO WWW.CCTVFORUM.COM AND CLICK ON THE DVR LINK. WE WILL ANSWER YOU THERE.
SCORPION AUDIO, VIDEO, AND SECURITY!  TECH SUPPORT AVTECH, CPCAM, CCTV OUTLET, ECLIPSE, SEC CAM DIR, DIGIMERGE Tech support for our customers is free! For others seeking tech support: $2.00 per minute 321 505 3734 Have your Visa, or Master Card Ready! sales@scorpiontheater.com
CONTACT US AT ON THE LINK TO THE LEFT OR HERE. I am sorry that I do not have the time to take your calls. I tried and received 2000 calls in one month asking for free tech support. It became that I was not concentrating on our paying customers, and the quality of our work was not above 100%. We have since quit taking tech request calls. We are more than glad to help, but email is so much easier for us. Thank you for your trust in us to resolve your troubles. We would ask that you contact the place where you bought the DVR for tech support. We may not be able to take your calls as we may be crawling in an attic, or standing on a very tall ladder, and I am working on someone else's dime. If I cannot take your call then call back and leave a message. I will not pick up on the second call. 321 795 7588
Video Server E Virus For those of you who may be getting Avast warnings. I do not know it is a false alert, or if the computer that loads the docs, and software to AVTech website has a virus. If you are computer savy then you know how to run tests, and you know how to remove spyware, adware, and malicious software. If you do not then consult a computer expert priort to continuing with the software. If you cannot afford a computer expert then talk to that 14 year old kid that you know, and they can clean up any troubles for you, and they can make your computer run faster with some tweaks. FOR AUTHORIZED TECHNITIONS ONLY! WE ARE NOT RESPONSIBLE FOR DAMAGES! DOWNLOAD AT YOUR OWN RISK! SEEK PROFESSIONAL HELP FOR TECHNICAL SUPPORT! IF YOU NEED TECHINCAL ASSISTANCE, OR HELP, PLEASE CONTACT WHERE YOU BOUGHT YOUR DVR. IF YOU HAVE QUESTIONS GO TO WWW.CCTVFORUM.COM AND WE WILL ANSWER YOUR QUESTIONS. WE ONLY PROVIDE TECH SUPPORT FOR MACHINES PURCHASED FROM US. ALL OTHERS NEED TO GO TO THE ORIGINAL SELLER FOR TECH SUPPORT.
TABLE OF CONTENTS! SCROLL DOWN FROM CONTENT LIST LIST OF AVTECH / CPCAM PRODUCTS! FOR REFERENCE ONLY! WARRANTY INFO! MANUALS IN VARIOUS LANGUAGES: AVC 760, AVC 761, AVC 781, AVC 782, AVC 782A VERSION, AND MODEL NUMBERS: ERROR CODES IN SYSTEM LOG: HAND HELD REMOTE CONTROL GUIDE: MANUALS AVC 785, AVC 785D, AVC 787, 787D: VIDEO WEBSERVER MANUAL CPD 101, CPD 102, CPD 103, AVC 732, AVC 733: 9 CHANNEL MANUAL AVC 776, AVC 776W: 16 CHANNEL MANUAL AVC 777, AVC 777W 8/16 CHANNEL MANUAL AVD 715D, AVD 717D CPD 505HC, CPD 507HC 4 CHANNEL MANUAL AVC 780, CPC500, CPC500W DVR4002N 4 CHANNEL MANUAL AVC 774, AVC 773, DVR 4004, AVC 772, DVR 4005, AVC 771, CPD 571 MANUAL VGA CONVERTER VIDEO INDEPENDENT DISK ARRAY MANUAL DIGIMERGE DHY 500 SERIES AVC 771, 772, 773, 774, and the AVC 780 MANUALS DIGIMERGE'S ROUTER CONFIGURATION (GOOD FOR AVC 785/787, CPD 505/507) DIGIMERGE'S 2007 DAYLIGHT SAVINGS SETTINGS (GOOD FOR AVC 785/787, CPD 505/507) AVTECH / CPCAM NETWORK SETUP GUIDE MANUAL MPEG EMAIL SETTINGS DVD INSTALLATION MANUAL! DEFAULT PASSWORD! DOWNLOAD VIDEO SERVER E DOWNLOAD VIDEO SERVER S GPRS/3G Software, EagleEyes(J2ME), EagleEyes(For WinCE) FIRMWARE IS NO LONGER PROVIDED. SYNCMOS SM5964 JAVA INFO! / SNAVT CLIENT! (LINUX MAC, SOLARIS) SIMPLE WIRING DIAGRAM FOR AVTECH 4 CHANNEL DVRS! REAR PANEL CONNECTOR LIST! HOW TO CHANGE LANGUAGE ON 4 CHANNEL DVR! SWITCH NTSC / PAL AVC761 BEEPS LOUDLY WHEN POWERING ON FOR THE FIRST TIME! BUZZER LIST! HOW TO STOP THE BEEPING WHEN CAMERAS DETECT MOTION! HOW TO SET UP MOTION DETECTION ON 4 CHANNEL DVRs! HOW TO SET SEQUENCE OR DWELL ON THE AVC 760 DVR! MENU TREE CONFIGURATION PDF! IR REMOTE SYSTEM
BNC CONNECTOR HOW TO GUIDE PDF! HARDWARE RESET! LIST OF FAQS! PTZ INFO!
16 Channel  PHOTO DESCRIPTION MANUAL
AVD717D  16CH MPEG-4 Real-time DVR (W/DVD Writer) 
AVC787D  16 CH MPEG-4 Digital Video Recorder (W/DVD Writer)
AVC787  16 CH MPEG-4 Digital Video Recorder
AVC777W  16 CH Digital Multiplex Recorder (W/Ethernet)
AVC777 16 CH Digital Multiplex Recorder
9 Channel
AVC776W  9 CH Digital Multiplex Recorder (W/Ethernet)
AVC776 9 CH Digital Multiplex Recorder
8 Channel
AVD715D 8 CH MPEG-4 Real-time DVR (W/DVD Writer)
AVC785D 8 CH MPEG-4 Digital Video Recorder (W/DVD Writer)
AVC785 8 CH MPEG-4 Digital Video Recorder
4 Channel
AVC760  4CH MPEG-4 Network Digital Video Recorder (NUBIX 4 BC (ST) )
AVC761  4CH MPEG-4 Network Digital Video Recorder
(Entry level, W/IR Controller & USB Port)
AVC782A  4 CH MPEG-4 Digital Video Recorder (W/CD Writer)
AVC781  4 CH MPEG-4 Digital Video Recorder
AVC760A 4 CH MPEG-4 Digital Video Recorder. Uses new Video Viewer
Storge System
AVC951  Independent Disk Array *
PHOTO DESCRIPTION MANUAL
MANUALS!
AVTECH AVC 760, AVC 761, AVC 781, AVC 782, AVC 782A ARM RT4, RT4CD CPCAM CP 501, CPD 502, CPD 502A, CPD 560, CPD 561 ECLIPSE NUBIX 4BC, NUBIX 4LT CCTV FACTORY DVR 8004, DVR 8614 CCTV OUTLET NUBIX 4BC, NUBIX 4LT GADSPOT GS1800 SECURITY DVR 4017N, DVR RT4 CAMERAS DIRECT SUPERCIRCUITS DVQ2, DVQ2USB FOR MODEL INFORMATION SEE BELOW. On your tool bar click "file". If it is not showing try pressing the "alt" key. After you have clicked "file" click on the "save as" option. This will download the pdf to MY DOCUMENTS, or where ever you would like to direct the pdf to go.
Návod k obsluze CZ MANUALE DI PROGRAMMAZZIONE VERSION, AND MODEL NUMBERS This is according to the CP501, CP502 Manual. The 782 is version 1.1 The 782A is version 1.2
The 502 is version 1.1 The 502A is version 1.2 Models 1, 2, and 5 record MPEG at FRAME.
Models 3, and 4 to record MJPEG at FRAME.
This is for the older DVR that have IDE hard drives, and they use Video Server E. The AVTech AVC 760, CPCam 560, and the Nubix 4BC is a model 3. This is the only one that cannot be backed up with USB, it has to be backed up by the remote software.
AVC 761, and the CPD 561 is a model 4 MJPEG at frame, MPEG4 at CIF, 1 audio in, with IR.
http://211.75.84.102/web/manu/761.pdf
AVC 781, and CPD 501 is a model 2 MPEG4 at frame, MPEG4 at CIF, 2 audio in, no IR.
AVC 782A, and CPD 502 is a model 1 MPEG4 at frame. Model 1 is the only one with the CD back up, and it has 2 audio inputs. Scorpiontheater.com A/V Support:
Support 2 audio-in, 1 audio-out to record sounds (Model 1 and Model 2)
Support 1 audio-in, 1 audio-out to record sounds (Model 3 and Model 4)
Support VGA output to monitor (optional)
General:
Model 1, 2 and 4 support multi-language OSD
Model 4 support IR remote control
System auto recovery after power reconnected
Support daylight saving function
Support manual / timer / motion / alarm / network remote recording functions
Watermark function ensures authentication of recorded images
Support TCP/IP, PPPOE, DHCP and DDNS network connection
Error Code in “SYSTEM LOG”: Meaning:
1) SYS ERR 01-YYY #define SYS_ERR_AV087_ERR Compression error
YYY=000 Audio chip error
YYY=001- AV087 Chip for ch 1-4 error
YYY=002- AV087 Chip for ch 5-8 error
YYY=004- AV087 Chip for ch 9-12 error
YYY=008- AV087 Chip for ch 13-16 error
YYY=003(001+002) Chip for ch 1-4 & ch 5-8 error, ect
2) SYS ERR 02-XXX #define SYS_ERR_AV087_BUF_FULL Buffer is full
3) SYS ERR 03-XXX #define SYS_ERR_AV087_BUF_EMPTY Buffer is empty
4) SYS ERR 04-XXX #define SYS_ERR_IDE_ERR IDE IDE interface error
5) SYS ERR 05-XXX #define SYS_ERR_SCAN_DISK Disk scanning error
6) SYS ERR 06-XXX #define SYS_ERR_TOP_FAT_ERR File system error
7) SYS ERR 07 (including 08, 09, etc.)-XXX #define HDD error
KPD 670 KPD 671 KPD 672 KPD 673 ENGLISH
HAND HELD REMOTE CONTROL GUIDE ENGLISH
MANUALS! AVTECH AVC 785, AVC 785D, AVC 787, 787D CPCAM CPD 503, CPD 505, CPD 507 ECLIPSE NUBIX 8LT, NUBIX 16LT CCTV FACTORY DVR8808, DVR 8816 Hm Sec Store VC-SYS-8CHWEBR SECURITY DVR 8015N, DVR 8015NCD CAMERA DVR 1615N, DVR 1615NCD DIRECT DVR 1616N DVR 4015 (4015 4 CHANNEL) SUPERCIRCUITS DMR8 Instrukcja Obstugi AVC783 CPD503 SEE BELOW FOR REAR PANEL CONNECTIONS (CPD 503 REAR PANEL)
VIDEO WEBSERVER MANUAL 2 CHANNEL MJPEG CPCAM CPN 101 SECURITY CAMERAS DIRECT VWS 1001 ENGLISH 1 CHANNEL MPEG 4 / JPEG
AVTECH AVC 733
CPCAM CPN 102 SECURITY CAMERAS DIRECT VWS 1002 2 CHANNEL MJPEG VIDEO AVTECH AVC 732, AVC 732E CPCAM CPN 103
9 CHANNEL DVR AVTECH AVC 776, AVC 776W ARM EDVR9AG, ANDVR9AG CPCAM CPD 576 DIGIMERGE DGN209 ECLIPSE COMET 9 SEC DVR 9004 (NO NETWORK) CAM DIR DVR 9014 (WITH NETWORK) LOREX DXR209, OR DGN209 SUPER DMR-9, DMR-9N CIRCUITS SERBIAN
12 Volt 3 Amp 5 Volt 6 Amp
Suitable for AVC 774, 776, 777
16 CHANNEL DVR AVTECH AVC 777, AVC 777W ARM EDVR16AG, ANDVR16AG COVISEC KTLDVR1601 CPCAM CPD 577, CPD 577W DIGIMERGE DGN216 ECLIPSE COMET 16 LOREX DGN216 DXR216 SEC CAM DIR DVR 1614 SUPER DMR-1, DMR-1N CIRCUITS This is for the pin out of the power supply plug. 1. Gnd 2. Gnd 3. Gnd 4. +12 5. Gnd 6. +12 7. +5 8. +5 How to check the firmware version in AVC777?
Ans:
Press and hold "Menu" first when your DVR is shutdown. Then, press "Power" to boot your DVR. You can see the firmware version displayed while the DVR is initializing. In addition, there are two MICROM IC in AVC777's PCB board: One is "Master" and the other one is "Slave". When updating your firmware by replacing MICROM IC, please pay attention to the position of "Master" and "Slave". If you face to the DVR front panel, the IC slot at the left hand side is Master and the one at the right hand side is Slave.
8 CHANNEL, AND 16 CHANNEL AVTECH AVD 715D, AVD 717D CPCAM CPD 505HC, CPD 507HC
4 CHANNEL MPEG DUPLEX AVTECH 780 CPCAM CPC500, CPC500W SECURITY CAMERA DVR4002N DIRECT Návod k obsluze
4 CHANNEL JPEG DUPLEX AVTECH AVC 774
AVTECH AVC 773 CPCAM SECURITY DVR 4004 CAMERAS DIRECT
AVTECH AVC 772 CPCAM SECURITY DVR 4005 CAMERAS DIRECT
AVTECH AVC 771 CPCAM CPD 571 Power Supply for AVC 770, and AVC 721 Power Supply for AVC 771, and AVC 772 Power Supply for AVC 774, and AVC 776
VGA CONVERTER
INDEPENDENT DISK ARRAY WATCH VIDEO!
DIGIMERGE DHY 500 SERIES MPEG4 DVR SERIES_V0.989 DIGIMERGE DHY 504, DHY 504D, DHY 508, DHY 508D, DHY 516, DHY 516D SEE AVTECH AVC 785 ABOVE FOR OTHER LANGUAGES DIGIMERGE'S ROUTER CONFIGURATION (GOOD FOR AVC 785/787, CPD 505/507 DIGIMERGE'S 2007 DAYLIGHT SAVINGS SETTINGS (GOOD FOR AVC 785/787, CPD 505/507
DVD INSTALLATION MANUAL
FRONT PANEL: 0000 GUEST 2222 ADMIN NETWORK: DEFAULT USER= admin DEFAULT PASSWORD= admin PORT 80
VIDEO SERVER E DOWNLOAD
A CONNECT / DISCONNECT B RESOLUTION SIZE NTSC: 320 × 228 < 640 × 456 >
PAL: 320 × 276 < 640 × 552 > C IMAGE QUALITY (HIGH, MED, LOW) D SNAPSHOT F RECORD G SYSTEM CONFIGURE http://www.rarlab.com/download.htm http://www.winzip.com/downwz.htm
Free Java Download Windows explorer. http://java.com/en/download/manual.jsp Other operating systems
VIDEO SERVER S
If you need instructions on how to use Video Server S then download a manual for the AVC 776 or the AVC 777
HOW TO INSTALL JAVA ON YOUR CELL PHONE! Download the software. When you run the application then try a test here. Some AVC 760, and the Nubix 4BC may not supported for GPRS/3G. Try EagleEyes(J2ME) If your cellphone works with this test then you are good to go. Now you can test your DVR with your IP address, port number, user, and password. If your Cell Phone does not work then do not use default port 80 on the DVR. Good luck!
PARTS SECTION FOR AVTech DVRs
JAVA THIS CAN BE USED WITH LINUX, AND SOLARIS USERS ALSO!
WIRING DIAGRAM FOR AVTECH 4 CHANNEL DVRS! THIS IS FOR ALL AVTECH 4 CHANNEL DVRS (THIS DIAGRAM IS A MODEL 1 DVR) REAR PANEL CONNECTOR LIST! CPD 503 REAR PANEL  1) DISK ARRAY PORT:
Connect to disk array for extend HDD capacity.
2) IR:
Connect to IR receiver.
3) RS485: (CIRCLED IN RED ABOVE)
Connect to external device (such as PTZ camera) with RS485-A and RS485-B.
4) EXTERNAL I/O PORT:
Connect to external device. Control external device or get controlled remotely by
external device (alarm input, external alarm, PTZ camera).
5) USB PORT:
Support firmware update and files backup.
6) D/V PORT (Digital Video Port):
Connect to VGA connector card.
7) LAN:
Connect to Internet by LAN cable.
8) LINK / ACT LED light:
When the Internet is activated, the LED light will be on.
9) CALL MONITOR:
Connect to CALL monitor. Show the channel switch display. When the alarm is
triggered, the call monitor will show the image of the triggered channel for a period of
time.
10) POWER:
Connect to provided adapter.
11) FAN:
For ventilation.
12) VIDEO INPUT (CHANNEL 1 – 4) :
Connect to video source, such as camera.
13) LOOP (CHANNEL 1 – 4) :
Video output.
14) 75Ω / HI:
When using Loop function, please switch to HI. When you don’t use Loop function,
please switch to 75Ω.
15) MONITOR:
Connect to Main monitor.
16) AUDIO IN (1-4):
Connect to audio source, such as camera which equipped with audio function.
When users start the recording function, the audio input will be recorded .
17) AUDIO OUT :
Connect to monitor or speaker.
With 2 mono audio outputs from the same source.
RS485 PIN NUMBERS 1234
2: RS485B
3: RS485A
4 CHANNEL LANGUAGE (Only Model 1, 2 and 4 support multi-language): Press "ENTER", "+" or "-" to select the language for the OSD.
5.3 SWITCH N/P SYSTEM (ntsc/pal)
1) Press “Power” button on the DVR front panel to shutdown. Then, press
and hold “►“ first, and press “Power” to switch to PAL system.
(Press the buttons until the monitor shows video images.)
2) Press “Power” button on the DVR front panel to shutdown . Then, press
and hold “◄“ first, and press “Power” to switch to NTSC system.
(Press the buttons until the monitor shows video images.)
Note: Only Model 1 & 2 need to be manually switched between PAL and NTSC
systems. Model 3 & 4 will automatically detect PAL/NTSC system.
AVC761 BEEPS LOUDLY WHEN POWERING ON FOR THE FIRST TIME! YES, IT DOES! THIS IS NORMAL! Scorpiontheater.com say you can put a piece of tape over the round device that makes the noise. If you remove the device to prevent beeping for a covert job, then be advised that you will void the warranty when you remove the screws to remove the PC board. There is a warranty tape across one of the screws. MOTION BUZZER To silence the buzzer go in to MENU, then go to ADVANCED, then go to ALERT. Scroll to MOTION BUZZER, and use the +, and - buttons. The motion beeps will be silent when this is OFF. VLOSS BUZZER is a video loss alert which beeps if a wire is cut, or you have a problem with your camera, or a connection problems in the wiring. Leave this on except for covert situations. INT BUZZER Turning this off will silence all of the beeps. EXT ALERT There is a relay that clicks on that will allow you to trigger strobe lights, or flood lights. This connection is at the connector on the back of the DVR. Turning this off disables the relay. COVERT USE For covert uses we recommend that you remove the buzzer from the PC board which will void the warranty, and turn off the EXT ALERT so that the relay does not make clicking sounds. Put the hard drive in to overwrite mode, and you will turn off the HDD BUZZER.
HOW TO STOP THE BEEPING WHEN CAMERAS DETECT MOTION Press menu
select ADVANCE
select ALERT
go about 4 lines down select MOTION
PUSH ENTER
Change it to NO Press Menu to get out of the menu pages.
Now you will not hear any beeps when your "cameras" detect motion.
 HOW TO SET UP MOTION DETECTION WITH THE FOLLOWING DVRs AVC 760, AVC 761, AVC 781, AVC 782, AVC 782A Scorpiontheater.com says if your motion detection screen is pink then it is not recording. Pink is used for motion masking such as trees, bushes, ect.
If your screen is clear, and you can see your camera video then that is the correct setting.
select ADVANCE
select DETECTION Move the cursor to the second column marked DET, make sure it says ON for all of the cameras that you have hooked up.
Now move the cursor to the third column marked AREA. On cam one press enter. If the page is pink then this is not seeing "motion", if it is clear than it is looking for motion to trigger recording.
Here is the hard part to describe. Find where the cursor is blinking (probably around the center of the screen somewhere) using the left arrow move it to the far left of your screen, using the up arrow go all the way to the top of the screen. Press enter (this marks a starting point), move the cursor down to the bottom of the screen, (do not touch any buttons except arrow/directional buttons), when you get to the bottom of the screen use the right arrow, and move the cursor to the right.
Here is what you should be seeing. When you pressed enter at the top of the screen the square went from pink to clear, as you pressed the arrow down the whole column became clear. As you used the right arrow the screen slowly became clear as you worked your way to the right.
When you get to the right side of the screen you can move your hand in front of a camera and you will see all of the squares "activating" as it follows your movements. Press ENTER to stop the selection process. You are now good to go for motion detection.
Press MENU to back out of camera one area, and press the down arrow to get to camera two area. Press ENTER, and repeat steps for each camera.
Here is a trick. If you have some outdoor cameras, and you have some bushes, trees, ect, then you can set up motion masking. Now the bushes, and trees will not trigger your cameras.
Move the cursor to where you want to start a motion area. Start at the top of this area, press enter, go down as many squares as you need then work your way to the left or right to make a "motion" box. Press enter to stop the selection process. You can now freely move the cursor. Go to your next area that you want motion detection, and make your box, rectangle, or just go wild to get all of the nooks, and cranny around moving objects. (THIS IS THE ONLY PICTURE I COULD FIND OF THE DET AREA. THIS PICTURE IS FROM THE REMOTE AP SOFTWARE).
Press menu to get out of AREA, press menu to get out of Detection.
Go to RECORD
go to event record
press enter. It should say YES
Press menu to get out of the menu pages.
 LS (Level of sensitivity)
This is the sensitivity of comparing two different images. The lower the number the higher sensitivity for motion detection. Default is 7.
SS (Spacial Sensitivity)
The Sensitivity towards the size of the triggered object on the screen (the number of motion detection grids). The smaller the value the higher the sensitivity for motion detection. The highest sensitivity is 00. Default is 03. (Once in object is detected more than 3 grids then the system will trigger).
TS (Time of sensitivity)
The sensitivity regarding how long the object gets triggered. The smaller the value, the higher motion detection sesitivity will be. The highest sesitivity setting is 00. Default is 02
RE (Reference)
The value of RE is a reference for detection. The default value is 10, which means the DVR will compare 10 continuous images at one time according to the sensitivity of LS, SS, TS simultaneously. The bigger the value, the higher sesitivity for motion detection.
HOW TO SET THE DWELL TIME ON THE AVC 760 DVR. PAGE 4 OF THE MANUAL LOOK FOR THE SEQ BUTTON ON THE TOP RIGHT HAND SIDE OF THE FRONT PANEL. PRESS SEQ (SEQUENCE) PRESS SEQ TO GET OUT OF THE SEQ MENU. TO USE THE SEQ OR DWELL YOU WILL NEED TO HOOK YOUR MONITOR TO THE CALL CONNECTOR ON THE BACK OF THE DVR.
Page 20 of the Manual.
MENU BUTTON
ADVANCE
DISPLAY
Scroll down to
DWELL DURATION (SEC)
You can choose 2, 4, 8, or 16 seconds.
Press Menu to back out.
MENU TREE CONFIGURATION
IR REMOTE SYSTEM
TO BE USED WITH AVTECH / CPCAM PTZ CAMERAS ONLY
IR RECEIVER, TRANSMITTER, AND REMOTE SWITCH MANUAL
CPCAM CPA 601 RECEIVER, CPA 602 REMOTE, CPA 603 REMOTE SWITCH
CONNECTOR ATTACHMENT GUIDE  
HARDWARE RESET! TO BE PERFORMED BY AUTHORIZED TECHNITIONS ONLY! DO SO AT YOUR OWN RISK! THIS IS FOR THE FOLLOWING DVRs: AVTech AVC 773, AVC776, AVC777 SECURITY DVR 4004N, DVR 4104N, DVR 1604N, DVR 1614N, DVR 9004N, DVR 9014 CAMERAS DIRECT JP1 System Reset Procedures: 1). Un-Plug Power Cord 2). Short JP1's 2 pads on PCB (Hold it). 3). Plug in Power Cord then release JP1's short circuit, and AVC 777 should be back to normal.
FROM THE AVTECH OFFICIAL WEBSITE FAQ SECTION! Why does my DVR show "Disc Full" but the DVD-R disc still have space??
Ans:
Because of the hardware design, one DVD-R disc could only backup up to 41 files. If you want to backup over 41 files to the disc, you would meet this issue.
Note: Our DVD-RW drive only supports "DVD-R" discs.
Why does my DVR show HDD full with the usage of only 100GB, but the HDD total capacity is 250GB?
Ans:
It happened when you set up motion trigger recording on the Wavelet series DVRs. The motion list can only include up to 6,144 record items. The least time to be recorded is 10 seconds for each triggering. So, if you have motion triggered all the time, it will treat as HDD full when the motion list is full.
Why does the OSD on Model AVC787 show HDD remaining space, but not the available remaining time?
Ans:
Because the format of MPEG (not pictures) is different from the format of JPEG (pictures), the available remaining time cannot be calculated. The situation is just like downloading files from the Internet. When you download one file from the Internet, the displayed downloading time keeps changing. For this reason, the remaining time varies dramatically, and users might have the difficulties to precisely know the actual remaining time. Therefore, our R&D team decides to use HDD remaining space instead of the available remaining time.
Why do AVC78X Series DVRs sometimes keep rebooting?
Ans:
If the physical connection between HDD power cord and HDD is loose, HDD booting will be failed. And in order to let HDD booting successful, the DVR will keep rebooting. If this problem persists always, it's recommended to change another HDD or re-install your HDD.
How to check the firmware version in AVC777?
Ans:
Press and hold "Menu" first when your DVR is shutdown. Then, press "Power" to boot your DVR. You can see the firmware version displayed while the DVR is initializing. In addition, there are two MICROM IC in AVC777's PCB board: One is "Master" and the other one is "Slave". When updating your firmware by replacing MICROM IC, please pay attention to the position of "Master" and "Slave". If you face to the DVR front panel, the IC slot at the left hand side is Master and the one at the right hand side is Slave.
Why is HDD detection failed?
Ans:
Please check the power adapter as well as the HDD cable and HDD power cord between the HDD cartridge & motherboard. Or, you can change to another HDD for testing.
Why can't my USB flash drive be detected?
Ans:
Your flash drive may not be supported in our DVR. For detailed information, please check the compatible list in your DVR user's manual and see if the brand name of your flash drive is included.Our DVRs only recognize FAT32 format. So, please format your USB flash drive as FAT32.
Is it possible to access video data on DVR hard disk from your PC?
Ans:
No. The hard disk of our DVR system can't be accessed from your PC. That's because the system format is designed only for our DVR.
How do I make an audio backup?
Ans:
The audio connection channel is showing below:
AVC787 AVC785 AVC783 AVC781
CH13 video >> CH1 audio CH5 video >> CH1 audio CH1 video >> CH1 audio
CH14 video >> CH2 audio CH6 video >> CH2 audio CH2 video >> CH2 audio CH1 video >> CH1 audio
CH15 video >> CH3 audio CH7 video >> CH3 audio CH3 video >> CH3 audio CH2 video >> CH2 audio
CH16 video >> CH4 audio CH8 video >> CH4 audio CH4 video >> CH4 audio
You have to connect the relevant channel to have audio backup.
It will backup audio automatically if the certain time you want to backup has audio available.
How to make PTZ camera connection?
Ans:
1. Connect: 1.PTZ control 2.Power 3.VideoBROWN TO RED RS485-A ORANGE TO GREEN RS485-B
2. If PTZ control is still unavailable as the connection shown in Step 3, the telephone line might have wire jumping. Please change the connection shown in Step 2 as follows: Brown to Green, and Orange to Red.
3. Setup: After connecting all devices, DVR remote setting is as follows: REMOTE TITLE DEVICE ID PROTOCOL RATE 01 CAMERA 000 NORMAL 02400 02 CAMERA 000 NORMAL 02400 03 CAMERA 000 NORMAL 02400 04 CAMERA 000 NORMAL 02400 05 CAMERA 000 NORMAL 02400 06 CAMERA 000 NORMAL 02400 07 CAMERA 000 NORMAL 02400 08 PTZ 000 NORMAL 02400 4. Enter ID setting: If the connection is successful, DVR will detect PTZ ID number.
SET ID CURRENT ID 000 SET ID 000 SET OK
5. Switch to PTZ mode, and begin to control PTZ. PTZ Camera Connection:
1) Connect the PTZ camera with indicated power supply.
2) Connect the PTZ camera video output to the DVR video input port with a coaxial cable
and BNC connector.
3) Connect “RS485-A” line (brown color) to RS485-A port on the rear panel of the DVR.
Connect “RS485-B” line (orange color) to RS485-B port on the rear panel of the DVR.
Note: For detailed camera ID, protocol and baud rate setup at
DVR side, please refer to the description above. For
detailed camera ID, protocol and baud rate setup at
remote AP software side, please refer to “Device” at
page 39 (AP software system configuration). For
detailed PTZ control instructions, please refer to “Digital
Device Control Panel ~ PTZ” at page 34 RS485 PORT ON REAR PANEL Pin 1 RS485 A Pin 2 RS485 B
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