AVTECH EMAIL, AND FTP
For Video Viewer Model 4 channel DVRs
For the Email and FTP issue they need to update to the 1269 then do hard reset on the main board that should fix the issue keep in mind CPCAM DVRS use port 25 for email most ISP will block your port 25 so if you do not get any email through you need to call your ISP
I have the older 760 with IDE drives, and I have used the email option successfully. It attaches jpeg images to the email.
I have firmware version 2.0.3.0. You can have either FTP, Email or both turned on.
Using Video Server E (your locations will be different for VideoViewer) set your system settings/alarm (trigger for VV). Set Alarm trigger enabled, alarm method as email/FTP, and the number of pics and the alarm duration.
In your network settings make sure you have a valid default gateway.
In your mail settings set up the email server IP address and a return email address. I am using my providers POP3 account and it does not require a password to send, but I must be in their IP address range for it to work. Also put in the email accounts you want show as the "from" address, as well as the ones you want to send it to.
For FTP you will need to setup your server settings as well.
Test your setting using a command window while on the same lan segment as your DVR from a PC.
Here is some help in testing email settings:
Troubleshooting Sending Email Messages
Corrective Actions:
1. Verify you have the following information before you proceed:
* IP address or DNS name of the customer's SMTP Server
* One or more email addresses to which you can send test mails
* An email address to use as the sender (this must be a valid email address defined in the customer's SMTP Server. Make sure you have access to this mailbox, since errors will be reported by mail to this address)
2. Click Start, and select Run.
3. Type cmd and click OK. The Command Prompt window appears.
4. Type telnet and press Enter.
5. Type SET LOCAL_ECHO and press Enter.
6. Verify you can establish TCP/IP communication with the customer's SMTP Server on port 25. Type OPEN <IP address or DNS name of SMTP Server> 25 and press Enter. For example, type OPEN 172.17.2.14 25.
A "Connecting to" message appears, followed by this window:
If this window does not appear, verify you can ping the SMTP Server.
7. To initiate communication with the server, type HELO and press Enter. The server should reply with "Hello".
8. Type HELP and press Enter to view a list of supported commands.
9. Enter the following sequence of commands to tell the server to send an email message.
a. MAIL FROM: <enter "from" email address>
b. RCPT TO: <enter destination email address>
c. DATA
d. To: to.address
e. Subject: enter text to describe the message
f. <Press Enter to create a blank line>.
g. <type email message>.
h. .
i. <Press Enter to create a blank line>.
The SMTP Server will respond that the message was queued for delivery. Any errors delivering the message will be sent to the "from" address.
10. Type QUIT to terminate the connection to the SMTP Server.
11. Type QUIT again to exit Telnet.